Wednesday, 10 May 2017

Answering calls with Twilio Taskrouter

I am using Twilio Taskrouter with Twiml in order to receive calls and enqueue and assign them to clients i have set up in my workspace. When i call, the call gets enqueued, gets attributed to a workspace and the client is notified about a call being attributed to him. I can dequeue the call via the Taskrouter js using reservation.dequeue, but the call i initiate from my own device still stays on hold even though the client has dequeued it.My question is what am i missing in order to make get out of hold and my voice to be transmitted to the browser/client when the client dequeues a reservation?



via Adrian

No comments:

Post a Comment